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Monday, July 2, 2012

I am having trouble posting feeds with Internet Explorer 8 or Internet Explorer 9

I am having trouble posting feeds with Internet Explorer 8 or Internet Explorer 9
Updated 06/29/2012 at 17:56
Players have reported issues when trying to post game feeds using Internet Explorer 9.

The following steps should allow you to post feeds in IE9:
  1. Go to Tools > Internet Options > Security.
  2. Select Internet zone.
  3. Click Custom level.
  4. Scroll down to the Miscellaneous section.
  5. Select Enable under Display mixed content.
  6. Click OK in each window to save your changes.
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If you are still having problems posting news feeds, click here to learn about what information we need to further assist you.

Compatibility Issues with IE 8 and IE 9

Some websites may not behave as expected when using Microsoft Internet Explorer (IE) 8 or Internet Explorer 9. This problem does not occur in earlier versions of Internet Explorer, and the affected websites continue to be displayed correctly and to work correctly in Windows Internet Explorer 7.

For example, you may experience any of the following symptoms in IE 8 or IE 9:
  • Menus, images, or text are in the wrong positions on some websites.
  • Some website features do not work.
  • You receive script error messages on some websites.
  • Internet Explorer stops working on some websites.
IE 8 and IE 9 include a Compatibility View feature that displays websites that were created for older browser versions such as IE 7. You can enable Compatibility View in Internet Explorer or on the Web server.

To enable Compatibility View for specific websites that are not displayed correctly or that are not working correctly, follow these steps:

  1. Open the website that is not displaying correctly or that does not work correctly in IE 8 or in IE 9.
  2. Click the Compatibility View button that is located directly to the right side of the address bar next to the Refresh button.
Another possible issue, is that your Document and Broswer Mode do not match.  To check this:

Press F12 (or go to Tools > f12 Developer Tools)

A new window should be displayed  

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Manually adjust these settings so that Browser Mode and Document Mode match and reload your game screen.

Once this has been completed, players should be able to have their friends list displayed when trying to send gifts or gift requests.

NOTE: When you use this method to fix a website, Internet Explorer saves your Compatibility View setting for that website. Every time that you visit that site, Compatibility View will be used.

For more information on Compatibility View and how to adjust these settings, please visit Microsoft's official support page located here.


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